Refund and Returns Policy

At Fair Dinkum Traveller, we aim to deliver high-quality digital travel products that help you plan and enhance your travel experiences. Below, we have outlined our refund and returns policy to ensure transparency and understanding.

1. Refunds

Due to the nature of our products, we do not offer refunds on digital travel products once they have been purchased. Digital products are delivered instantly upon purchase, so they cannot be returned. This policy is in place to maintain the integrity of our digital offerings and ensure a fair experience for all our customers.

We encourage you to carefully review the product descriptions and details before purchasing. If you have questions or concerns about a product, our team is happy to help you make an informed decision.

2. Unlimited Edits Policy

We understand that travel plans are dynamic and can change unexpectedly. We proudly offer unlimited edits on our digital travel products to support you.

Whether you need to:

Adjust your itinerary
Modify your travel guide to suit new preferences
Update destination-specific recommendations

Our team is committed to working with you to tailor your digital travel product until it meets your requirements.

To request an edit, please get in touch with us at [insert contact email/phone] with your order details and the adjustments you’d like.

3. Extreme Cases Policy

While refunds are not typically offered, we understand that unforeseen circumstances can arise. In rare and extreme cases, such as:

A technical issue preventing you from accessing the product
A serious error or defect in the product itself

We will assess these situations case-by-case to find a resolution that works for you.

If you encounter extreme circumstances, please get in touch with our support team at info@fairdinkumtraveller as soon as possible. Be sure to include: