Transportation in Southeast Asia is one of the most complex aspects of travelling to the region and one, that can provide a few headaches.
Or at least, it was.
Prior to the launch of the ride-sharing app “Grab”, travellers would be subject to rude taxi drivers who would demand a higher fare, ride in tuk-tuk, or worse, wait for lady luck to grant them a taxi safely late at night. Those days are over, and now throughout Southeast Asia, travellers can enjoy the ease that comes with booking your own private car or taxi from the convenience of your mobile phone.
A Traveller’s Guide to Using Grab in Southeast Asia
Below are the steps to follow for using Grab for getting around in Southeast Asia with ease, convenience and cost productive.
- Download, register, and start using it. Simply pin your location or enter the address for pickup on the map, and wait for the driver to arrive. You may also communicate with the driver via SMS within the app for free; but if you decide to make a call, charges will apply.
- A live GPS feed within the app allows passengers to track the driver’s location.
- Once the ride has been completed, you can rate your driver on a scale of 1-5 and provide additional feedback if needed.
- Don’t be late. Grab has a maximum wait time of 5 to 7 minutes (depending on the city); and if you don’t show up in the specified pickup area, the driver has the right to cancel the ride.
- Drivers are knowledgeable and will always inform passengers about the fare breakdown once you have arrived at the destination.
The Countries in Southeast Asia where you can use Grab
Below are a list of countries where you can use the Grab Ride-sharing services.
- Singapore: Grab Singapore can be found throughout the whole island country.
- Thailand: Grab Thailand currently offers taxi, 7-seater taxi, car, and motorcycle rides. Grab Thailand operates in Bangkok, Pattaya, Chiang Rai, Chaing Mai, Phuket, Ubon Ratchathani, Khon Kaen, Nakhon Ratchasima, Udon Thani, Songkhla & Hat Yai, Surat Thani and Koh Samui.
- Vietnam: Grab Vietnam operates in Ho Chi Minh City, Ha Noi, Da Nang, Quang Ninh, and Khanh Hoa.
- Indonesia: Grab Indonesia operates in Jakarta, Bali, Yogyakarta, Aceh, and dozens of other cities.
- Philippines: Grab Philippines operates in Manila, Cebu, Davao, Iloilo, Bacolod, Baguio, Cagayan de Oro, and Pampanga.
- Malaysia: Grab Malaysia operates in Kuala Lumpur, Johor Bahru, Kuching, Melaka, and dozens of other cities.
- Cambodia: Grab Cambodia operates in Phnom Penh and Siem Reap.
As a bonus, in all Grab locations, users can choose between cash and cashless options. You may also select from booking a traditional taxi, a private car, or motorcycle; however, the choices vary depending on the offerings available in various cities of specific destinations in Southeast Asia.